Returns
If you are not satisfied with your purchase, please contact us within 5 business days of delivery.
Sales on the following items are final:
- Special orders
- Ammunition
- Products sold “as is”
- Illumination devices, electronic sights and optics.
Secure transmission
All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a website and a visitor’s web browser. This link ensures that all data passed between the website and the browser remains private and secure.
Order fulfillment
Most eligible orders ship from a distributor warehouse or in-store inventory within 2–3 business days after any required document or dealer review, using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via USPS, UPS and FedEx. Tracking will be sent to the email provided on your order information. We do not offer local pickups at this time.
Online price & description errors
Online inventory changes every day. Occasionally an item may appear on the site by mistake or its description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order, including orders for items with errors in the description or price. In the event that we cancel an order, we will not charge the customer’s credit card or we will refund the money.
Ammunition orders and document review
Customers must be at least 21 years old to purchase ammunition from 2NY Tactical & Ammo. You may place an order before our document review is complete. If your shipping destination requires additional documentation or a licensed receiving dealer, we will review the information you submit and contact you about anything missing or unclear before shipment. An order requiring review remains on hold until we approve it. If we cannot lawfully complete the order, we will cancel the unshipped items and promptly refund any payment collected for them.
Most eligible orders ship in 2–3 business days after any required verification. Ammunition ships by ground service. A signature or identification check at delivery may be required by law or carrier policy. Please confirm your firearm's ammunition specifications before ordering.
Shipping to a dealer
For California, enter the physical address of a California-licensed ammunition vendor as the shipping address. For New York, enter the physical address of a licensed firearms dealer or registered seller of ammunition as the shipping address. A federal firearms license alone does not establish that a California location is licensed to transfer ammunition. We will verify the receiving business before shipment. Keep your own address in the billing address section; it does not need to match the dealer's shipping address. The receiving business handles any required in-person transfer or eligibility check.
Other destinations requiring review
- Connecticut: We will request a qualifying ammunition certificate, pistol permit, or firearm eligibility credential.
- Illinois: We will request a valid FOID card and government-issued photo ID. We do not ship ammunition to Chicago.
- New Jersey: We will request a qualifying Firearms Purchaser Identification Card, handgun purchase permit, or permit to carry, as applicable to the order, plus identification if needed to verify the purchaser.
- Rhode Island: We will request a qualifying handgun safety (blue) card or hunter education card.
- Massachusetts: Orders require individual review of licensing and transfer arrangements. Uploading a license image alone does not complete any required in-person verification or transfer.
- Colorado: We may request a government-issued photo ID for age review; applicable delivery verification and adult-signature requirements will be used.
We do not ship ammunition internationally, to Hawaii or Puerto Rico, or to Chicago, Illinois. Additional local restrictions may apply. We may request other documents or decline a destination when required by law, carrier rules, or a receiving dealer's requirements. Contact us before ordering if you are unsure about your destination.
Firearm magazine purchases
Magazine sales to these states are prohibited. Orders will be cancelled for magazine shipments to these states:
- California
- Illinois
- Colorado
- Connecticut
- Washington
- Washington D.C.
- Maryland
- Massachusetts
- New Jersey
- New York
- Vermont
Purchase eligibility
By placing an order, you confirm that you are legally permitted to purchase, receive, and possess the items ordered and that they may legally be shipped to your delivery address. All applicable federal, state, and local laws apply. If you are unsure whether an item is legal for you or your location, please contact us before ordering.
Order review
We may request the age, identity, license, or other documentation needed to verify an order or its shipping destination before shipment. We may decline or cancel an order that we cannot legally fulfill, cannot verify, or cannot supply. If we cancel an order, we will notify you and promptly refund any payment collected for the unshipped items.
Shipping delays
If we cannot ship within the stated 2–3 business days, we will contact you about the delay and give you the choice to agree to a later shipping date or cancel the unshipped items for a prompt refund. We will not substitute a materially different product without your agreement.
Delivery address changes
If you request a delivery address change after placing an order, you are responsible for any carrier intercept, rerouting, or related transportation fees. Contact us as soon as possible; a change may not be possible after the order has shipped.
Order problems
If you receive an incorrect or apparently defective item, contact us within 5 business days of delivery so we can review the issue. Please keep the item and its original packaging, and do not send it back until we provide return instructions. We will work with you on an appropriate resolution, consistent with the return terms above and applicable law.
If you believe your order is missing an item, contact us within 3 days of delivery. Please keep the package and contents. We may request photos of the package and its contents or other details so we can investigate and resolve the issue.